Forum Discussion

Rising Newcomer

2 months ago

Solved

Battlefield 6 account was mistakenly banned

I found out my account was mistakenly banned the day after I played Battlefield 6. I hope EA's administrator can prove my innocence. I did not use any third-party cheating software such as plug-ins. I feel desperate if I can't play Battlefield 6 for a day.

account info

feedback

ElliotLH
2 months ago
Hi DHTYDY,

I'm sorry, but nobody here can directly help with bans. You can appeal to EA's Terms of Service team, though.

The guide below should explain the process and provide you with a webform to create the appeal.

https://help.ea.com/en/articles/security-and-rules/locked-banned-suspended-accounts/

6 Replies

ElliotLH
Hero+
2 months ago
Hi DHTYDY,

I'm sorry, but nobody here can directly help with bans. You can appeal to EA's Terms of Service team, though.

The guide below should explain the process and provide you with a webform to create the appeal.

https://help.ea.com/en/articles/security-and-rules/locked-banned-suspended-accounts/
DHTYDY
Rising Newcomer
2 months ago
Thank you for your help. I hope EA can investigate it clearly.
Arcaneevil1994
Seasoned Traveler
2 months ago
They won't help you. It'll get bounced around for a couple days and then just get denied. Lots of us already reached that stage.
Arcaneevil1994
Seasoned Traveler
2 months ago
This isn't a solution. Your system is broken and ineffective. The biggest problem seems to be when it comes down to actually " investigating " a ban all that will happen is someone somewhere will read the reason why said person was banned and just reiterate the reasoning initially given and just deny you. No evidence given. No specific reason. No real explanation. NO REAL INVESTIGATION....
hubertmartinez
Rising Rookie
22 days ago
same thing happened to me basically these people just wouldn't help you?
SIMPLYBLVZEE
Seasoned Newcomer
14 days ago
My case got denied. Played the game for an hour with my scuff controller and then they banned me for "game enhancement" they told me that but I'm like yall are so vague! At this point, it is what it is. I dont know how long this franchise will last but hey props to them their anti-cheat works but i think they need to do some recalibrating.