Forum Discussion

rutx9ajqmvbm's avatar
rutx9ajqmvbm
Rising Newcomer
1 month ago

Can’t use fc store

I need help I can’t use the store app it says my account is underage

and that is not true.

2 Replies

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    1 month ago

    If it says you are underage rutx9ajqmvbm​ then it means your account is set that way.

    When you view you account are you able to log in with an email?

    Darko

  • rutx9ajqmvbm's avatar
    rutx9ajqmvbm
    Rising Newcomer
    1 month ago

    Thanks for the reply I’ve spoken to one of the support and they’ve solved the problem. I verified my id with a passport. Thanks 🙏