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sleepercurve's avatar
sleepercurve
Newcomer
4 months ago
Solved

Can not link to PS account

Trying to play split fiction with a friend, but I didn't have an EA account even though it kept asking me to restart my password.

I create an account, it has me reset the password more, and when I go to link my PS account it says it is already linked to a: d5*****@disabled.ea.com.

I'm now stuck with nowhere else to go and I'm finding these EA help, not so helpful. So i'm here screaming in the wind.

  • Hey  sleepercurve​,

    Unforutnately we can't help with account issues here on the forums. If you're already linked to a disabled EA account, you can restore that account by resetting the password via the original email address on that account (assuming you haven't made a new one with the same address). If that doesn't work, you'll need to reach out to our live support team for help.

1 Reply

  • EA_QueenBee's avatar
    EA_QueenBee
    Icon for Community Manager rankCommunity Manager
    4 months ago

    Hey  sleepercurve​,

    Unforutnately we can't help with account issues here on the forums. If you're already linked to a disabled EA account, you can restore that account by resetting the password via the original email address on that account (assuming you haven't made a new one with the same address). If that doesn't work, you'll need to reach out to our live support team for help.

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