Cannot get into a live chat with support
I have been trying for over a week to get into a live chat with EA support regarding unlinking my Xbox account from 2f********@disabled.ea.com - an email address that is obviously not mine. ...
Forum Discussion
EA_Lanna
Community Manager
Community ManagerHi agihevub92ga,
It's been a few days, were you able to get through to the support team since?
If not, could you pop the answers to the following questions into your reply?
- What EA Help support options are you selecting in the case webform page (where it asks you to fill in more information)
- After you click 'Submit', are you switching tabs / closing or minizing the window, while waiting for an advisor?
- EA_Lanna
Because you haven't responded in a long time, I haven't reopened the EA form. I still haven't recovered my account. I can't reset my password because they even changed my email address. My account has been hacked. I click send, but it doesn't connect me to a consultant. I don't understand this. Is it because I'm in Türkiye that the consultant isn't connecting me?
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