I am unable to play any EA steam games because I cannot log into my EA account. Every time I go to log into the EA account through steam, it says that it sent a verification code to my email (Or at least what looks to be from the first three letters), but the email never comes through. However, when I log in with my email it works completely fine except it says that it is a different account than the one that my steam is linked to.
Community ManagerHi there,
You might not be receiving your verification codes because of issues like a full inbox, your email provider filtering or blocking messages from EA, or being signed into the wrong EA Account. Sometimes, outdated email addresses or security settings, like blocking images or senders, can also prevent the code from arriving. Please take a look below for further information.
Not getting codes to your email address?
Try resending the code. If that doesn’t work, make sure:
- your inbox isn’t full
- you’ve checked the spam folder
- you or your service provider haven’t blocked us
- you’re logged in to the right EA Account.
- If you’re logged in to a different EA Account, your codes might go to the wrong email.
Keep your EA Account email address up to date so you can always get your codes.
If you’re still not getting your codes, look for a past email from ea@e.ea.com and allow images to be displayed. Then, resend the verification email.
If, after following these steps, you're still not receiving the codes, please contact EA Help Support:
