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benraz69's avatar
benraz69
Rising Newcomer
5 days ago

Can’t verify/allow my son to play Battlefield 6

I am trying to allow my 12 year old son to play Battlefield 6. I have authorised/cleared it from the Microsoft side of things (we are playing on Xbox Series X). When it comes to the EA side of things, I get a far as the pop-up screen that says “Enter parent or guardian email” - which I enter & click “send email”, then nothing arrives. Both my son & I have EA accounts. Can you help please?

accessibility
account info
account linking
ea help
login issue

2 Replies

  • VetteJJ's avatar
    VetteJJ
    3 days ago

    We are having the same exact issue. Circular and no resolution. Did you find any fix?

  • Yeeyee6903's avatar
    Yeeyee6903
    Rising Newcomer
    3 days ago

    Im also having a very similar issue. However i am able to sign in but whenever i go to make any changes to my account it wants to send a code that i never receive. I have been in circles for the past two hours trying to fix this. Of course i cant just talk to a real human to help it all has to be a lazy ai prompt

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