Forum Discussion

XXcozmicXX's avatar
XXcozmicXX
Seasoned Newcomer
8 hours ago
Solved

Cannot submit my case

I purchased fifa points but ever received them. When I tried to contact ea help nothing was visible in my cases.

accessibility
ea help
  • EA_Aljo's avatar
    EA_Aljo
    7 hours ago

    Hi there. It sounds like your case didn't get submitted. Please see the article here for help with missing points. You can also use the 'Contact us' button at the bottom of that page to open a case with an advisor. Thanks!

1 Reply

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    7 hours ago

    Hi there. It sounds like your case didn't get submitted. Please see the article here for help with missing points. You can also use the 'Contact us' button at the bottom of that page to open a case with an advisor. Thanks!

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