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godfather470's avatar
godfather470
Seasoned Newcomer
8 months ago

Cant change my email address and cant make a case to ea.

Ive tried multiple times to change my primary address after being hack but i havent been able to just says the email address i want to change it to is invalid or ive recently changed it. Its been alm...
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godfather470's avatar
godfather470
Seasoned Newcomer
8 months ago

Ive tried that and it just says a case has been created but when i check my cases, theres nothing there. 

EA_QueenBee's avatar
EA_QueenBee
Icon for Community Manager rankCommunity Manager
8 months ago

godfather470​,

Are you also geetting that when you try to start a chat?

This might be a long shot, but could you try reaching out the same way via an incognito tab, without logging in?

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