Forum Discussion

K4hoona's avatar
K4hoona
Seasoned Newcomer
2 days ago

Can't link my new email to steam, lost access to my OG hotmail account.

Do I have to get in touch with someone at EA? Do I have to call a number? 

 

I have a new EA account with my new email (@gmail). Trying to link my steam account to my new EA account. It won't let me, due to current link with old email that I don't have access too.

3 Replies

  • EA_QueenBee's avatar
    EA_QueenBee
    Icon for Community Manager rankCommunity Manager
    2 days ago

    Hey K4hoona​,

    Unfortunately we can't help with account issues here on the forums. I'd recommend reaching out to our live support team. They'll be able to take a look at this for you.

  • SKEl3t0IV's avatar
    SKEl3t0IV
    Rising Newcomer
    2 days ago

    I have the same problem and contacted EA support multiple times and they keep asking the same questions about information of my old account for recovery. but I don't remember every detail about my old account that is already linked to my steam and all I want is to unlink it so I can link another one 

  • K4hoona's avatar
    K4hoona
    Seasoned Newcomer
    23 hours ago

    Finding out how has been a nightmare, still haven't figured it out.

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