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e5yp1xdvsna1's avatar
e5yp1xdvsna1
Newcomer
17 hours ago
Solved

Cant log in on my ea account

Hello. Im trying to log in to my account to play some Sims 4. But my account is conected to my old computer email, with both a email and a password that i dont have anymore. So when I finaly can log ...
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  • EA_QueenBee's avatar
    EA_QueenBee
    17 hours ago

    Hey e5yp1xdvsna1​,

    Unfortunately we can't help with account issues here on the forums, but if you reach out to our live support team they can take a look at how they can get you back into your old EA account, as well as how they can help you update the email address to one that you do have access to.

EA_QueenBee's avatar
EA_QueenBee
Icon for Community Manager rankCommunity Manager
17 hours ago

Hey e5yp1xdvsna1​,

Unfortunately we can't help with account issues here on the forums, but if you reach out to our live support team they can take a look at how they can get you back into your old EA account, as well as how they can help you update the email address to one that you do have access to.

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