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BENT0_B0X_7's avatar
BENT0_B0X_7
Rising Newcomer
6 days ago

Can't receive verification email to login to primary account

My primary account is connected to iCloud using Apple services, but the email is not being received in my mailing inbox. This is restricting me from logging in, resetting password and any access period. I've checked all available email categories: main, junk and etc. But it's not appearing in any of them. It would appear to be somehow filtered out period. After searching other forums, it could just be blacklisted for some reason for my account. The only other mention on how to go forward is to have EA enable dual linking. How can I do that?

1 Reply

  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    5 days ago

    Hi BENT0_B0X_7​

    Thanks for checking the different folders within the inbox. If the Login Verification codes aren't coming through for you, can you make sure your inbox isn’t full or that you or your service provider haven’t blocked emails from ea.

    If all is in order there, you may need to reset the login codes. Could you use a backup code to log in and then another one to reset them?

    - EA_Lanna

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