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onurmertg's avatar
onurmertg
Newcomer
15 days ago

Can't Report A Player

Hello,  I can't report a player from website. I am filling the form and when I press submit there was an error.   
ea help
EA_Lanna's avatar
EA_Lanna
Icon for Community Manager rankCommunity Manager
14 days ago

Hi onurmertg​,

onurmertg wrote:

I am filling the form and when I press submit there was an error

Sorry that happened. Could I double-check if the form you're using is this one:

 

In the meantime, to help rule out some potential causes for that error, could you try clearing out the browser's cache and temporarily disabling any browser extensions?

- EA_Lanna

EA_Lanna's avatar
EA_Lanna
Icon for Community Manager rankCommunity Manager
7 hours ago

Hey onurmertg​, 

Just popping in to catch up. How did things go with the troubleshooting steps? Were you able to send in a report about that player after?

- EA_Lanna

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