CANT UPDATE MY EMAIL ADDRESS
I am a ea game player since 2018,my first account created back then has never changed email address linked to this ea account,and i found out that i cannot change my email address when i was trying t...
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EA_LunardustCat
Community Manager
Community ManagerHi, sorry to hear you’ve been running into difficulty with this. Could you share a bit more about what happened when you tried to change your email address back in January? You did take the right step by contacting our advisors, did they explain why they weren’t able to help with it?
I remember they said something about security reasons and most of them told me to wait a couple hours it will solve on itself but it didn’t, I don’t understand about security reasons because every one of them checked my ownership of the account by sending otp to my initial email address, how can security risk be exist if they already confirm that I am the owner?
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