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KevinCarter's avatar
KevinCarter
Seasoned Newcomer
31 days ago
Solved

Change email address

I want to use the email address used in another account as the email address for this account.

  • Hey KevinCarter,

    If the email address you want to use is already being used by another account, you'll need to update that account email first.

    You can change the email of an account using these steps.

    If you run into trouble with that process please feel free to contact support directly so they can take a look, as we are unable to make any changes to your account via the forums. 

6 Replies

  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    31 days ago

    Hey KevinCarter,

    If the email address you want to use is already being used by another account, you'll need to update that account email first.

    You can change the email of an account using these steps.

    If you run into trouble with that process please feel free to contact support directly so they can take a look, as we are unable to make any changes to your account via the forums. 

  • KevinCarter's avatar
    KevinCarter
    Seasoned Newcomer
    31 days ago

    Email address of another account has already changed to another email address.

  • KevinCarter's avatar
    KevinCarter
    Seasoned Newcomer
    31 days ago

    After that, I tried to change email address in this account to the email address which I want to use in this account, but I submitted the verification code on the customer portal and the window froze.

  • Anonymous's avatar
    Anonymous
    31 days ago

    I can't change the account that has my main email because it says that I have invalid email (although it is corect)

  • Anonymous's avatar
    Anonymous
    31 days ago

    what if I can't reach support? what should i do?

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