underdogau
4 days agoNewcomer
change email
I need change email address on my account but stupid system wants send code told "current email" that i can no longer access so how can change it without it? stupid ai chat doesnt work eirther do...
Hello, from your description, you no longer have access to the email address linked to your account, and you’ve already tried contacting support. That is the correct step to take.
The chatbot is mainly there to collect your details first so the case can be routed properly. It is meant to gather the information an advisor would usually ask for upfront and help reduce back-and-forth. Please make sure you’ve selected the correct account-related issue category.
To help our advisor recover your account as quickly as possible, have this info ready:
Learn more: How to get back into your EA Account