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CAPTAINPIG123's avatar
CAPTAINPIG123
Seasoned Newcomer
2 days ago

Changing email

I just want to change my email but it won’t let me because I need a verification code and for some reason it doesn’t send to my current email. How am I supposed to change said email another way?? Ea support refuses to respond to me for some reason

3 Replies

  • CAPTAINPIG123's avatar
    CAPTAINPIG123
    Seasoned Newcomer
    1 day ago

    I have tried everything. Ea support does not want to reach back out to me. I’ve even sent emails, numbers, I gave them everything they need but clearly a long term paying costumer and fan doesn’t mean anything to EA

  • EA_QueenBee's avatar
    EA_QueenBee
    Icon for Community Manager rankCommunity Manager
    19 hours ago

    CAPTAINPIG123​,

    If you're reaching out with this account, and this is the one that you need to update, then it's likely that the emails are being sent back to your inaccessible email. I'd recommend either starting a live chat, or reaching out via an incognito tab without logging in. That way you should be able to get emails routed to an address you can access.

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