Charged twice for Sims 4 packs, help!
I recently purchased Sims 4 Discover University and Sims 4 Tiny Living during the Spring Sale! However, I misclicked thinking that I have not paid and accidentally paid twice. I also did not download...
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I am having the exact same issue. I did manage to get ahold of someone, but then they refunded the WRONG ITEMS, after making me confirm the order number and the item names. Today it seems impossible to get support from anyone. This is the worst customer service experience I have ever had.
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