Forum Discussion

Evadrenrut7's avatar
Evadrenrut7
Rising Newcomer
7 months ago

Child cant access ultimate team

My child is 11 and it won't let him access ultimate team on fc25 under his profile. Something to do with parental controls. Seems daft to me but i have tried multiple things to change this so he can play to no avail. Any help is appreciated 

Thanks

Dave

3 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    7 months ago

    Hi there. The minimum age for accessing multiplayer modes is typically 13. More information on that can be found here. Click on the + sign under the heading for "When can a child play without a child account?".

  • Evadrenrut7's avatar
    Evadrenrut7
    Rising Newcomer
    7 months ago

    Is there a way round this. He is able to play online on other games so why is this different? How do i give him access to it as an allowed game?

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    7 months ago

    Unfortunately, as long as he's using a child account, there is no way around this as it is needed to be compliant with COPPA.