Forum Discussion

pSilentAimX's avatar
pSilentAimX
Seasoned Newcomer
4 months ago

Contact EA Help "Submit" button doesn't work

When I fill out this "Contact EA Help" form, the submit button doesn't work when I'm ready to submit it. I don't know what I'm doing wrong, but if anyone here knows, I would appreciate being enlighte...
accessibility
account info
discussion
EA_cuervo's avatar
EA_cuervo
Icon for Community Manager rankCommunity Manager
3 months ago

Hi there, I just tested the ticket creation flow here and it worked for me. The submit button seems to be working as intended. Can you please confirm the browser you're using and if you have any ad or pop-up blockers running? 

  • bable631's avatar
    bable631
    Seasoned Novice
    2 months ago

    Can confirm, it does not work at all.

     

    EDIT: refreshing the page several times got it to work. Very strange.

    • EA_cuervo's avatar
      EA_cuervo
      Icon for Community Manager rankCommunity Manager
      2 months ago

      I'm glad you got it to work, and thanks for sharing the steps that fixed it for you. If anyone else is experiencing this issue, please try using a different browser or clearing the browser's cache. 

Featured Places

Node avatar for EA Community Discussion

EA Community Discussion

Looking for a place to post? If your topic doesn’t fit in a specific game forum - whether it’s about EA accounts, general questions, or brainstorming ideas - this is the spot!Latest Activity: 2 hours ago
3,578 Posts

Recent Discussions