Kubena27
2 months agoNewcomer
Contact EA
So i need to contact EA beacuse of a linking issue i have on my EA account. My EA account was linked to 2 playstation accounts that doesnt exist anymore, i logged in and unlinked those accounts bu...
The problem is the wait time is ridiculous; how do you expect me to wait 337 minutes for an agent? I'm supposed to wait 5.6 hours in my PC? For a simple issue that should take support 5min to do?? The chat is broken, the timer never goes down just up, then at 5 am ET they say "Player Unavailable we couldn't get a hold of you"... 4 days trying to solve this issue. And the only time I got a response which was a miracle, the agent said they would have to transfer me and nothing happened. Notice others are saying the same thing, it's not our fault your chat is broken, and the agents reply in the middle of the night.
They usually reply 3 days after you put the request in, in the middle of the night with zero chance your watching your stuff
Exactly, its frustrating.