XxGhostninja289
2 months agoRising Newcomer
Contacting EA
How am I able to get help to reset my email. Every time I go to try and change it or add a secondary one, it says that it needs to confirm my identity by sending a code to the original email that is already on there yet I no longer have access to that email since I have lost the only device that I was logged in on. So I'd like to email them and request help to be able to access the account freely once again.
Hi XxGhostninja289,
Our support team can help you update the email on the account once you've passed the security stage with them. 🙂 This guide will share more on how to reach the support team:
EA_Lanna