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Coltrek's avatar
Coltrek
New Novice
2 months ago
Solved

delete account

delete account 

*snip* 

(CM: Edited to remove spam. Please keep our forum rules in mind when engaging on the forums)

  • Hi Coltrek

    We can't help you with this from the forums. For any account changes, including account deletion requests, you'd need to reach out to the support team directly. Check out this EA Help article beforehand; How can I close my EA Account?

    It'll share how to request an account deletion, what deleting it involved, how it impacts connected accounts like consoles, emails, etc. I'd recommend reading through it to be sure the account deletion suits what you're looking for. 

    - EA_Lanna

3 Replies

  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    2 months ago

    Hi Coltrek

    We can't help you with this from the forums. For any account changes, including account deletion requests, you'd need to reach out to the support team directly. Check out this EA Help article beforehand; How can I close my EA Account?

    It'll share how to request an account deletion, what deleting it involved, how it impacts connected accounts like consoles, emails, etc. I'd recommend reading through it to be sure the account deletion suits what you're looking for. 

    - EA_Lanna

  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    2 months ago

    Hi Coltrek,

    As I shared, we can't process deletion requests on the forum. You need the support team's help with this, so you must contact them directly.

    You mentioned you're having issues reaching them with your request. Could you please share what's happening when you try to contact them. Are you getting an error message for example? 

    - EA_Lanna

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