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deskydeskydesky's avatar
7 days ago

Delete my account, but I do not have access to the email attached.

The email attached to my EA account has been deactivated, preventing me from editing any details associated with this account.

I was able to login through the EA App thru logging in on Steam, but other than that I cannot access EA Help to Contact Support.

1 Reply

  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    6 days ago

    Hey deskydeskydesky​,

    If you no longer have access to the email address registered to the EA account, you'll want to reach out to our support team directly so they can help update those account details.

    The steps on this page would typically help you update that information, but since you no longer have access to the email itself it'd be best to just scroll to the bottom for the Contact us option, or use this page as an alternative. You don't need access to the account to open a case, but an advisor will need to verify a few account details and should be able to work with you to get things updated from there. 

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