Forum Discussion

bobslime's avatar
bobslime
Rising Newcomer
29 days ago
Solved

Deleted Email

I've been looking to contact tech support in order to change my linked email to my account. The story: My email was breached and I went through tech support provided by Microsoft and the result of...
accessibility
account linking
  • EA_Pythia's avatar
    EA_Pythia
    29 days ago

    Hello bobslime​,

    please contact EA Support, so they can help you recover your EA account and change the e-mail to a new one. We can't help with account issues like these here in the forum. 

bobslime's avatar
bobslime
Rising Newcomer
29 days ago

Hi EA_Pythia​ I'm unsure where to go to find the correct support i need. I have followed "Manage Account > Email" and ended up on a verify email page. Are you able to help me?

 

ElliotLH's avatar
ElliotLH
Hero+
29 days ago

Hi bobslime,

The steps should be: select the "EA Account" tile -> "See all help topics" -> "I want to update my EA email". 

There should be a chat option beneath the articles that load. When I tried just now, it showed a 3 minute wait. 

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