Yesterday I wanted to disconnect my Epic and Steam account from EA, but I had closed the email of the connected EA account, so I tried to open a new EA account and connect it, but it didn't work. How can I disconnect the account from the EA account I can't access? Can support do anything about it?
Community ManagerHi there, in order to unlink accounts, you must have access to the EA accounts where they're linked. If you don't have access to the EA account, the first step would be to recover access to it. You can get assistance to recover that account by contacting EA Help: How to get help with your EA Account. Let me know if you have any further questions.
I have another question. Yes, I cannot access my EA account email at all. That email is completely gone, so I cannot log into my EA account. It asks for a code to log in, but I cannot receive it because the email is closed. If you can change the email, I would be happy to give you my email address and username. Can you help me with this?
At least if you disable the code sent to the email for identity verification, I think I can change the email.
they wont help you because it would require them to have a real customer support team and talk to you, but like mine and many others, you will never get help
Community ManagerIn order to make account changes, we must first verify that you're the account owner, and that cannot be done here in the EA Forums. Please contact EA Help, and they should be able to assist you with your account.
