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I am experiencing exactly all that you have been. I have an email that's been permanently deleted by Microsoft because its been hacked. It happens to be my email on my EA Account, so there's no way to get back into it to reactivate my account. I've started 3 Cases with the info required, 1) my email, 2) my PlayStation online ID, & 3) a History of my Transaction ID's with EA thru my PlayStation account dating back to 2018. All the info they request to have ready, but after hours and hours and hours of waiting sometime in the middle of the night they email me and say, "Hey it seems like your not there, We're going to close this case" What the Hell? I can't sit in front of my computer and wait 7-13 hours for someone to come into a chat bubble. I've provided all relevant info, just fix it.
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