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tkmc4s7ridqh's avatar
tkmc4s7ridqh
Newcomer
14 hours ago

EA account hacked

Hi, 

I lost my EA account to a hacker that added a 2FA to it. Due to that I can't access the account at all and I also got a pop up of a data breach on my password when I tried. This account is linked to my Playstation account which I linked up many many years ago. I wasn't even aware that this email that was hacked was even used for an EA account since it was such a long time ago that I did this link. I haven't needed to log in to anything EA related on my console since I haven't booted up any EA game in years.

I have access to the hacked email used since it seems like it was mainly just a specific password leak and the email that got out and I managed to change it but a few things slipped past me such as this EA account. I can prove I own it if the 2FA went down and prompted for a password change.

I don't believe I bought anything on EA to provide receipts to assist with this issue.

Worst case scenario, I don't mind the EA account being shut down as long as I can unlink it to my psn account. If I can get it back then that is more preferred as I would like to play EA games in the near future.

This is just a temporary EA account I'm using to send this help request on the forum. Please get back to me as soon as possible.

 

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