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wjkbr9epcigo's avatar
wjkbr9epcigo
Rising Newcomer
4 days ago
Solved

EA Account Linked account issues.

Currently dealing with a bug on my son's account. I am trying to link his xbox account to his EA account that is associated with an email address I have access to but it will not let me link it due to it saying there is another EA Account associated with it. I have also tried logging into the EA App with the xbox account option which logs me into another EA Junk account but doesn't give me any menu or settings options etc. The account appears to have limited functionality and doesn't appear to work as when I try to login to EA account through xbox I get an error code. Anyway you can delete this account? "Hulk_smash567"
It is not functional at all. 



Xbox account I am trying to link EA account to.

 

Linked Accounts Error when trying to add main EA AccountJunk account with limited functionality that is somehow associated with an email address that I do not have access to. Which is also currently linked to my son's xbox account. (c4*****@anonymous.ea.com)

Error when trying to play on xbox. 

 

 

  • Hi there. We're not able to help with account related issues over the EA Forums. An advisor should be able to assist though. Please open a case by using the 'Contact us' button at the bottom of this page. Thanks!

1 Reply

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    4 days ago

    Hi there. We're not able to help with account related issues over the EA Forums. An advisor should be able to assist though. Please open a case by using the 'Contact us' button at the bottom of this page. Thanks!

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