hello
i have ea account linked to xbox and i don`n now the email every time i try to open a case i can`t
so i want to link it to my account here or change the account email to another email
note: the account email i don`t now the email or password for the email
Community ManagerHi 3zo0oz2025,
Our support team can help you update the email on the account once you've passed the security stage with them. This guide will share more on how to reach the support team:
EA_Lanna
I am going to ask a silly question here.
Why do you not know the account e-mail and the password to it? If it is your account you should know these things, right?
If you get this straightened out, in the future you should not this information down so that you do not forget this stuff as it is normally needed to verify ownership of an account and if you cannot verify ownership because you do not know the information requested you will be, basically lost in the woods, and not be able change the info regarding that account.
i create the email when i buy the pc and i format the pc and forget it
i don`t care about the email all i want is to unlink my xbox platform and link it to this account because this is my main account
my steam account and playstation and discord are linked to this account
when i try to link my xbox account it say it link to another account i try to get the account but i can`t ,so all i need is to unlink my xbox account from the email and link it to my account
Community ManagerHi 3zo0oz2025,
You can’t move your games or platform accounts to another account yourself - even if you had access to the EA accounts. If you would like to merge your accounts, get in touch with our support team.
- EA_Lanna
