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_VeyronixX_'s avatar
_VeyronixX_
Newcomer
4 months ago

EA App not recognizing Xbox Game Pass

I have linked my EA account with Xbox Game Pass PC, and my subscription is active. However, in the EA App, EA Play games included with Game Pass show a “Buy” option instead of “Download.” The games appear correctly in the Xbox app, but EA App does not recognize the entitlement. I’ve tried restarting both apps and signing out and back in, but the issue persists. Please help resolve this so I can download EA Play games through Game Pass PC.

account linking
ea help

1 Reply

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    4 months ago

    Hey _VeyronixX_​ are you trying to launch games through EA Play through the EA app while having a membership active through Game Pass?

    If this is the case then sorry to say but it's not possible, if you have EA Play through Game Pass and want to use it on PC then you will need to use the Xbox PC app.

    Darko

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