Hey SirDonald21 the best thing to do is to take a look at this help article: https://help.ea.com/en/help/account/ea-two-factor-authentication/
If the info doesn't help then you can reach out to our live support team for further help.
Darko
Community ManagerHey SirDonald21 the best thing to do is to take a look at this help article: https://help.ea.com/en/help/account/ea-two-factor-authentication/
If the info doesn't help then you can reach out to our live support team for further help.
Darko
Hi Darko,
Thanks for the link which I reviewed. I tried the authentication again however this time it worked. I'm guessing the AE server was down or had connectivity issues as nothing has changed on my side.
If you have a link on how to contact the live support team I would appreciate this information should I run into problems in the future.
A little off topic, but I accept Steam (and its huge footprint) as a condition to play games I purchased from them. I was not happy to learn that Mass Effect also requires the AE application - Steam is more than enough, especially since it is sharing all the information it is gathering from my computer. I don't like un-needed apps on my PC. Is this typical of other steam games? If so I will be limiting future purchases to GOG.com and other similar sites.
Community Manager
Community Admin