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EA_cuervo
Community Manager
3 months agoHi there,
I'm sorry to hear you're having problems making changes to your account. Please note that account security is very important to us, and the EA advisors will only be able to assist you with these changes if they can verify your account first. Unfortunately, we're unable to make any changes to your account here at the EA Forums, so you will need to contact EA Help for assistance with that.
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