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MrCow04's avatar
MrCow04
Rising Newcomer
7 months ago

EA is ignoring my cases

I’ve trying for month to reach support to try and unlink my Xbox account from an EA account I no longer access but no one will respond to me. I keep sending in cases everyday and no will respond. 

some did reply to my cases the other but immediately closed it because I didn’t respond in under 60 seconds.

EA truly does take the award for the worst company. 

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2 Replies

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    7 months ago

    If you are opening multiple cases MrCow04​ the our team will begin closing off duplicates.

    If you have an issue then a single case is best.

    Darko

  • rgIfhJeFUNgm's avatar
    rgIfhJeFUNgm
    Seasoned Newcomer
    7 months ago

    Maybe staff should actually learn to respond to tickets rather than making people wait? Thoughts on that Darko?

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