EA just ignores posts?
Do EA genuinely just ignore all the posts they cba to do or takes too much effort and only solve the small problems? Like all the massive posts with huge lists of comments bumping it and yet they get...
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Thanks for clarity. Just sometimes when we’re told it’s being looked at but then time passes there’s no response for ages and it feels abandoned/ignored. Or even sometimes never let you know they’re working on it.
EA_MakoCommunity Manager
GSYEthan
Yeah, that's understandable. In most cases that comes down to not having any substantial updates to share. There are definitely times where something along the lines of, "No updates, but we're still working on it" comes in handy, but in a lot of cases we'd prefer to wait until there's a real update to provide.
Post after post of "Still here today, no updates" can get old real fast too, and pull people back into the thread thinking we're sharing something important only to see it's a non-update. There's a tricky balance to be had but in the vast majority of cases, if there's not a reply it's because we're still waiting for some additional information or confirmation on our end too before we can share more. Last thing we'd want is to promise a fix too soon, then have it get pushed back weeks/months after testers found an issue with the patch or fix, for example.Thanks for hanging in there while the team's looking into any issue(s) you're running into, the understanding is much appreciated.
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