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ImSchooleD's avatar
ImSchooleD
Seasoned Newcomer
5 months ago

EA Promised to Fix My Account Linking Issue — Now They Just Keep Closing My Case

I’m posting this because I’ve had enough of EA’s customer service runaround. I have a game I paid for (Battlefield 1) that I can’t even play because of EA’s outdated “lifetime linking” policy. My ol...
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EA_Darko's avatar
EA_Darko
Icon for Community Manager rankCommunity Manager
5 months ago

If your case has been escalated to a specialist team ImSchooleD​ then you would need to wait for that team to respond to you.

If you reopen the case or create more cases then it can result in it taking longer as each time you reopen a case it will need to be transferred back to the specialist queue where it will be at the back of the queue.

Darko

ImSchooleD's avatar
ImSchooleD
Seasoned Newcomer
5 months ago

I'm still waiting for them to fix it for me btw. I can't play BF6 beta at all. Been waiting for 10 days now.

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