Hello EA Support Team,
I am experiencing serious issues with my EA account. I am unable to access the games I have purchased, and when I try to log into my account, a verification code is sent to an email address that does not belong to me.
I kindly ask you to investigate whether there has been a security breach and help me regain access to my account.
EA ID / Username: [you can write yours here]
Associated email address: [your actual email address, e.g. [edit: email address removed]]
Thank you in advance for your assistance.
Best regards,
[seyhan bulut]
Forum Discussion
1 Reply
EA_cuervoCommunity Manager
Hey there, I'm sorry to hear that you've lost access to your account. You can find instructions on how to regain access to your account here: What to do if your EA Account has been hacked. If you need any further assistance during these steps, please feel free to reach out to EA Help: How to get help with your EA Account.