Forum Discussion
danisoff
8 months agoHero+
Hello TheMisfitSmurf,
If you are having issues using the chat option, then you should try using the email option.
- TheMisfitSmurf8 months agoSeasoned Newcomer
Do you know which email to contact? Im not seeing it anywhere
https://help.ea.com/en/help/faq/using-ea-help/- ElliotLH8 months agoHero+
Hi TheMisfitSmurf,
There isn't exactly an email you can use, but you should see the email case or live chat option after you've selected the game and the closest matching support issue.
- TheMisfitSmurf8 months agoSeasoned Newcomer
Yeah, that's the problem. They no longer show up after being disconnected twice. Nor does it allow me to create a new case, it just links me to their troubleshooting pages and that's it.
i can only assume that they flagged my account as being suspicious after the disconnects (due to their sh*t site).