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emk49's avatar
emk49
Rising Newcomer
4 months ago
Solved

Email switching

I have an ea account connected to my PlayStation account. I no longer have any access to this ea account as the email address is completely erased and no longer exist. How can I take this ea account off my Playstation account and add a new one since I do not have access to my ea account?

account info
  • EA_QueenBee's avatar
    EA_QueenBee
    4 months ago

    Hey emk49​ and grimes654​,

    We can't help with account issues here on the forums. If you need help updating the email address on your EA account (Which I'd recommend over just unlinking it as you'll lose all your progress, but you'll need to do the following regardless) you'll need to reach out to our live support team. They'll be able to take a look at this for you.

4 Replies

  • EA_QueenBee's avatar
    EA_QueenBee
    Icon for Community Manager rankCommunity Manager
    4 months ago

    Hey emk49​ and grimes654​,

    We can't help with account issues here on the forums. If you need help updating the email address on your EA account (Which I'd recommend over just unlinking it as you'll lose all your progress, but you'll need to do the following regardless) you'll need to reach out to our live support team. They'll be able to take a look at this for you.

  • grimes654's avatar
    grimes654
    New Rookie
    4 months ago

    Support isn’t even working yall literally have made it where it says it cnsf be supported so you don’t have to do your jobs god I can’t wait for this company to get the **bleep** slapped out of them 

  • grimes654's avatar
    grimes654
    New Rookie
    4 months ago

    Only reason ea even relevant right now is because of bf6 which the hype will die down around a month great job you clearly aren’t a professional company and it needs severe reworking and firing of people 

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