So I have been to link my xbox account the EA app but it keeps selecting the wrong account and wont let me select my other account. And when I try to enter my email instead of going through the xbox icon it says my credentials have expired when I enter my password.
I feel rather silly and any help would be much appreciated.
Hi EA_Lanna,
These screenshots are what I see when i try to link my Xbox account through the Xbox icon.
(I coloured out my email for privacy reasons)
And this is when I try cancelling this action.
I will try resetting the password linked to my account. And if you have any further ideas I will attempt them ASAP.
Thank you.
Community ManagerI have been to link my xbox account the EA app but it keeps selecting the wrong account and wont let me select my other account.
It sounds like it might already be linked to an Xbox account. Can you pop up a screenshot of what you're seeing, just to be sure?
when I try to enter my email instead of going through the xbox icon it says my credentials have expired when I enter my password.
Hmmm have you tried to reset the password on the EA account registered to that email address? Does the error message stick around after?
- EA_Lanna
Community Manager
Community Admin
