Failure of the help desk.

So I have attempted to get my account back for 3 days now. I have asked nicely I have asked not so nicely. With no results even though I have shown that the circle logic of the system this company has in place is not helpful in anyway. So here is the breakdown. I attempted to get into an old account. Having the ID and password written down and saved so when I want to get back in I could. I attempted to sign in to origin. The company who had it before EA. I place my info in the EA log in after adding the app because origin no longer works. No problem right? Nope met with an error my account is deactivated. OK no problem start process to get it back however I find that i have to get into am email account linked. Well it has been over 4 years I do not have the email written down. So I ask what the account associated with said account. According to the help bot. They cannot give out account information. So I attempted to prove my account but the only acceptable answer i do not have. So I go another way start looking at old emails and determining if any other accounts have a account. Found one but I do not know if it is linked. So I ask. Again met with cannot give out information. Then I attempted to get back my email account. Can't get that back either same issues. But at least for this account on EA I have login information. So I attempted to ask questions to several bots. I will call them bots until proved otherwise due to the lack of understanding and lack of logic. So I ask why can't I get information? I don't have the email. OK so what is the email? We can't tell you. So I can't get information on a account I have login information because when EA bought origin they implemented a policy that auto disables accounts that have not logged in. OK but the only way to get back in to the account is to know the email. If unable to know the email. I am unable to get the information. Do you see the problem? Because I am failing to see how i have the login information but can't get the email associated to attempt to see if that is the correct email. But if asked I can't get the information so I am again at the same point I was before just pissed off now. So how do I get my account back and access to the games I bought? Please explain how this makes any sense. The company disables accounts for not logging in but when attempting to get in to the account has to verify the email but if unsure about the email will not give it out. Making it impossible to get access to an account through no fault of the user.