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ItzFoxyyy's avatar
ItzFoxyyy
Rising Newcomer
1 day ago

Ghost EA Account Linked with my Steam Account

I've had an old E-Mail which i connected with my steam account but the E-Mail got deleted and I forgot to either unlink the EA account off of steam or change the E-Mail from the old one to the new one and now I don't have access to that account. I would like to unlink the old account from my steam but I can't since like I said I don't have access to it, and I can't unlink the account off of steam. If anyone knows any type of solution, PLEASE leave a comment because I've been trying to fix this for more than 2 years now. Thank you for reading.

accessibility
account linking

1 Reply

  • EA_LunardustCat's avatar
    EA_LunardustCat
    Icon for Community Manager rankCommunity Manager
    1 day ago

    Hi there,

    Since you don’t have access to your old email address, please use the Contact Us button at the bottom of the EA Help page to reach our support team. They can try to help recover your account.

    To help them recover your account as quickly as possible, have this info ready:

    • the original email address on your EA Account
    • any usernames that are linked to your EA Account, like your EA ID, Xbox Live Gamertag, or PlayStation™Network Online ID
    • any invoice numbers from games you’ve bought through an EA platform, like the EA app.

    A bot will first collect some information from you. For account-related issues, you should see the Chat with us option afterward.

    Thank you.

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