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zarif_beykr's avatar
zarif_beykr
Newcomer
22 days ago
Solved

gmail without access

Hello, I can no longer access my email address on this account and I can't remove the Steam link. How can I change it? Can you help me?

account linking
  • EA_Lanna's avatar
    EA_Lanna
    22 days ago

    Hi zarif_beykr​,

    I'm not sure unlinking would be the best available option. You see, when you unlink a platform account from your EA Account, you can link it to another EA Account, but your in-game progress will not transfer over. There are risks involed too. Please see these EA Help guides for more about unlinking and Steam:

     

    Before opting for that, our support team could try to help you update the information on your EA account to reflect an email address that you can access. Please get in touch with our support team for help on this one. You will find a 'Contact Us' button at the bottom of the EA Help guides I linked above.

     - EA_Lanna

     

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  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    22 days ago

    Hi zarif_beykr​,

    I'm not sure unlinking would be the best available option. You see, when you unlink a platform account from your EA Account, you can link it to another EA Account, but your in-game progress will not transfer over. There are risks involed too. Please see these EA Help guides for more about unlinking and Steam:

     

    Before opting for that, our support team could try to help you update the information on your EA account to reflect an email address that you can access. Please get in touch with our support team for help on this one. You will find a 'Contact Us' button at the bottom of the EA Help guides I linked above.

     - EA_Lanna

     

  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    8 days ago

    Hi zarif_beykr​, 

    It's been a bit since we've heard from you. I hope that means you were able to connect with our support team to recover the EA account and update the email address.

    I'll close this out here. If you run into anything else or have new questions, please feel free to start a new thread.

    - EA_Lanna

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