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42147531's avatar
42147531
Newcomer
2 days ago
Solved

Hacked

I wanted to connect my account to my Steam account, and it turns out that some random hacker already has that, so I cannot connect this account because ma*********@censorshap.com has done that.

How can I unlink that random account so I can connect this account?

account info
account linking
  • EA_mplsnow's avatar
    EA_mplsnow
    2 days ago

    Hey 42147531​, 

    To unlink an account you can try following the steps outlined here. However, given that your account is currently linked to a foreign email, you likely will need to contact EA Help  and create a case. Please keep in mind that response times may vary, so we appreciate your patience! Once they get in touch with you and confirm your identity, the team will work with you to unlink the foreign account and link yours. 

    Thanks!

1 Reply

  • EA_mplsnow's avatar
    EA_mplsnow
    Icon for Community Manager rankCommunity Manager
    2 days ago

    Hey 42147531​, 

    To unlink an account you can try following the steps outlined here. However, given that your account is currently linked to a foreign email, you likely will need to contact EA Help  and create a case. Please keep in mind that response times may vary, so we appreciate your patience! Once they get in touch with you and confirm your identity, the team will work with you to unlink the foreign account and link yours. 

    Thanks!

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