I have tried that already and they said they cant break the link because of policies. And everytime they try to prove ownership, they are trying to prove ownership for the hacker's EA account and not for my xbox account
Community ManagerThanks for clarifying,
Unfortunately, we can't manually remove the link or override the account verification requirements from here. I would recommend contacting EA Help again and making it clear that you're reporting an unauthorized EA Account being linked to your Xbox account, rather than requesting a standard account unlink.
I know you've already contacted EA Help, but account ownership and linking issues need to be reviewed by the account support team, so there isn't an alternative way for us to make that change through the forums.
Community Manager
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