Forum Discussion

sllqqpp211's avatar
sllqqpp211
Newcomer
7 months ago

Help Removing Mentions

Hello,
My previous EA ID is still publicly visible in old posts and user mentions. Even after I updated it, those mentions haven't changed and can still be found through search.
EA customer support advised me to post this issue here. 

Is there any way to sync or update the old mentions  that still display my previous EA ID to reflect my new EA ID?

Thank you very much for your time and understanding.

Due to privacy reasons, the content has been modified.

1 Reply

  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    7 months ago

    sllqqpp211​ 

    Those mentions are not automatically updated if you change your ID/username. We are not positioned to change these manually either. Sorry.