Forum Discussion

FrankOcn's avatar
19 days ago

Help

i've connected my xbox account to my EA account, ive got pc game pass, yet when i try to download a game thats from ea play through game pass, it dumps me onto the EA app and wants me to buy it. How do i fix this issue?

3 Replies

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    9 days ago

    Hey FrankOcn​ are you seeing an error message of any kind when this occurs?

    The more info that you can share with us the better we can help.

    Darko

  • ffsddhll's avatar
    ffsddhll
    Newcomer
    9 days ago

    I’ve also been having this problem trying to link my ea account i’ve been using on my ps4 and it has never been linked to an xbox. An error message shows up about not being able to connect at this time. It won’t let me sign into my microsoft account.

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    9 days ago

    Can you grab the full error you see ffsddhll​?

    These can have info that helps pinpoint the issue.

    Darko 

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