How can I get in touch with Live help?
Hi, so I cannot seem to get in touch with EA support. My tickets are also not submitting and cannot see them in my cases on my profile, I only see the the first case I submitted a month ago for a ref...
Forum Discussion
EA_Darko
Community Manager
Community ManagerHey GVelocis when applying for a refund did you take a look here: https://help.ea.com/en/articles/orders-and-rewards/refunds/
Darko
I'm also having a difficult time with the refund tool and just want to talk to someone about getting a refund. How can I contact a person to resolve this?
- EA_Darko
What is the issue with the refund, did you follow the process as laid out in the help article I linked?
Darko
yes, however the page never stop loading and it becomes unable to process the refund.
- EA_Darko
Can you try creating a case here: https://help.ea.com/en/
That is the only way to get in contact with our live support team.
Darko
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