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HaKuTor's avatar
HaKuTor
Newcomer
2 months ago

I am unable to directly contact EA HELP.

  I contacted EA HELP online twice today, and solved one problem the first time. Later, I discovered another problem. When I had the second chat with EA HELP, I accidentally closed my webpage. When I...
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EA_cuervo's avatar
EA_cuervo
Icon for Community Manager rankCommunity Manager
2 months ago

Hi there, 

If you're unable to start a chat while logged in, you have the option to start a chat without logging in. If you have any ongoing cases, you can also resume the case directly from the My Cases tab. 

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