Forum Discussion

dyngomes's avatar
dyngomes
Rising Novice
4 months ago

I can't log in to the EA App

I always log into the EA app via Steam, authorize access, and EA says it will send a code to my email. However, today the code isn't arriving.

1 Reply

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    4 months ago

    Hello. Make sure you check any spam, junk or other tabs in your email. For example, sometimes gmail accounts send out emails to the Promotions tab. If you've checked all of these, also confirm you're checking the correct email address. It's possible the account you're trying to verify is linked to a different email.

    If you still can't find the verification code, please open a case with an advisor by using the "Contact us" button at the bottom of this page. Thanks!