Forum Discussion

BlueEagle4's avatar
BlueEagle4
Seasoned Newcomer
4 days ago

I cant login even my password is right

I am trying to login to my EA account and it says wrong password EVEN IT IS the right password, I rechanged my password, and even I when I type the new one it says wrong, How is this possible?
login issue
EA_Darko's avatar
EA_Darko
Icon for Community Manager rankCommunity Manager
4 days ago

Not seeing other reports of this BlueEagle4​ so it is likely the case that the password is wrong.

Try resetting it but this time copy and paste it in.

Darko

  • BlueEagle4's avatar
    BlueEagle4
    Seasoned Newcomer
    3 days ago

    My credentials work in EA app but not on browser, I don't  know how, I have done what u told me and nothing.

    The proof that is my credentials are right that I can login normally to EA desktop app, but browser no.

     

    • EA_Darko's avatar
      EA_Darko
      Icon for Community Manager rankCommunity Manager
      17 hours ago

      If it works in one BlueEagle4​ then it should in the other, testing here and not seeing any issues on my end.

      Are you sure that you do not have two EA accounts.

      Darko

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